Frequently Asked Questions
MindNation is a holistic mental health and wellbeing company. Our CareNow Plan provides a wide range of services to support communities and organizations become happier and healthier.
MindNation is based in Singapore but its holistic Wellbeing services are available globally. The MindNation team can be found around the world and speaks english, arabic, french, malay, and tagalog.
Our chat is available 24/7, 7 days a week so that you always have someone to talk to no matter when or where.
Our chat is run by certified WellBeing coaches who are trained to support you in your WellBeing needs.
All MindNation services are available virtually so all you have to do is send us an email at [email protected] or drop us a message on our FB messenger.
Understanding what service you need can be challenging so MindNation is here to help! All you have to do is answer our WellBeing quiz, a short survey about how you feel and your habits and you will be directed either to a psychologist or a WellBeing Coach.
A psychologist is trained to handle past trauma that negatively impacts your day to day life. A WellBeing coach works with you to help you embrace good habits and achieve your goals.
There are two ways to book a session. If your company or school has partnered with us your consultations are indeed free as part of a broader employee assistance program. If your company is not currently a partner with MindNation you can book a paid session directly with us by emailing us at [email protected]
Medical certificates and any necessary documentation are provided by our psychologists and WellBeing coaches upon request.
All psychologists and WellBeing Coach sessions are 100% confidential and your company/school will NOT be informed about anything that transpired in them.
Yes you can transfer your appointment slot to a family member, but this will be counted as part of your total available number of slots.
Psychologist consultations are conveniently available via video conferencing or online voice call. You can set up a session by emailing us at [email protected]