Support topics
Clear answers, kept short.
Access, operating hours, virtual care, physical locations, and booking details in one place.
01What does MindNation do?
MindNation is a holistic mental health and well-being company. Our CareNow Planâ“’ provides a wide range of services to support communities and organizations become happier and healthier.
02Where is MindNation based?
MindNation is based in Singapore but its holistic well-being services are available globally. The MindNation team can be found around the world and speaks English, Arabic, French, Malay, and Tagalog.
03What are MindNation's operating hours?
Our chat is available 24/7, 7 days a week so that you always have someone to talk to no matter when or where.
04Who runs the MindNation 24/7 chat?
Our chat is run by experienced mental health experts who are trained to support you in your well-being needs.
05Does MindNation have a physical location? Or provide face to face consultations?
All MindNation services are available virtually so all you have to do is send us an email at hello@mindnation.com or drop us a message on our FB messenger.
06How can I access your services?
You can email us at hello@mindnation.com or contact us via FB messenger to avail our services.
07How do I know what MindNation service I need?
Understanding what service you need can be challenging so MindNation is here to help! All you have to do is answer our WellBeing Quiz, a short survey about how you feel and your habits and you will be directed to a MindNation Care Provider.
08Is booking a session with a MindNation Care Provider free?
There are two ways to book a session. If your company or school has partnered with us your consultations are indeed free as part of a broader employee assistance program. If your company is not currently a partner with MindNation you can book a paid session directly with us by emailing us at hello@mindnation.com
